• Submitting a general application - water and sanitation
• Examination of the request by the Department of Water and Sanitation
• Examination of the application by the Finance and give opinion
• Examination of the application by the organization department and express its opinion
• Examination of the application by the legal advisor and expressing an opinion and the legality of the submitted papers
• Responding to the citizen's request
• Informing the citizen of the completion of the process
• Archive the request
